• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 14s-dk0093au
Microsoft Windows 11

 

in my laptop 5g wifi is not showing like Guru Datta 1F is connected  because this is 2.4 Ghz .can you check my system is supported or not 5Ghz  wifi.

Screenshot 2024-04-23 215527.png

1 ACCEPTED SOLUTION

Accepted Solutions
HP Recommended

According to the specification for the 15s-dk0093au,  you have the

Wireless connectivity
Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo

 

General Description:  The Realtek RTL8723DE is an 802.11bgn 2.4G single-chip

It only supports 2.4

 

However, you may have a custom system  Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
Look for the part Realtek or WiFI and see if you have the 8723DE chip.  Possibly that HP site might list alternate WiFI that are dual band.  Also, the windows device manager my have the name of the wifi chip.

 

You can always upgrade to a faster chip as discussed by our senioir expert @Paul_Tikkanen here

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Upgrading-realtek-RTL8723DE-80...

note that you may need to add an extra antenna if your system only has one.  I might be able to help you find an additional antenna.

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it

View solution in original post

1 REPLY 1
HP Recommended

According to the specification for the 15s-dk0093au,  you have the

Wireless connectivity
Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo

 

General Description:  The Realtek RTL8723DE is an 802.11bgn 2.4G single-chip

It only supports 2.4

 

However, you may have a custom system  Go to the below site and enter your serial number
https://partsurfer.hp.com/partsurfer/
Look for the part Realtek or WiFI and see if you have the 8723DE chip.  Possibly that HP site might list alternate WiFI that are dual band.  Also, the windows device manager my have the name of the wifi chip.

 

You can always upgrade to a faster chip as discussed by our senioir expert @Paul_Tikkanen here

https://h30434.www3.hp.com/t5/Notebook-Hardware-and-Upgrade-Questions/Upgrading-realtek-RTL8723DE-80...

note that you may need to add an extra antenna if your system only has one.  I might be able to help you find an additional antenna.

 

 


Thank you for using HP products and posting to the community.
I am a community volunteer and do not work for HP. If you find
this post useful click the Yes button. If I helped solve your
problem please mark this as a solution so others can find it
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.