• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
HP Recommended
HP Notebook - 15s-du0096tu
Microsoft Windows 11

15s-du0096tu

Not showing 5g network in my laptop wifi

1 REPLY 1
HP Recommended

There's a good reason for that...

 

Your notebook comes with the Realtek RTL8723DE 802.11b/g/n (1x1) and Bluetooth® 4.2 combo Wi-Fi adapter.

 

HP Notebook - 15s-du0096tu Product Specifications | HP® Support

 

That is a single band Wi-Fi adapter that only works on the 2.4 GHz Wi-Fi band.

 

Specifications on the Wi-Fi adapter are at the link below:

 

RTL8723DE - REALTEK

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.