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‎03-29-2021 04:16 AM

HP Recommended
Product: HP ENVY 15-j150ed
Operating System: Microsoft Windows 10 (64-bit)

I have upgrading the wifi card I get the message "This device cannot start. (Code 10)"

 

I uninstalled and reinstalled the latest Intel 7260 family drivers (21.10.1) and tried installing with Windows 10 Update, but the error remains.

 

Laptop: HP ENVY 15-j150ed

Wificard: Intel Dual Band Wireless-AC 7260 802.11 ac 2x2 WiFi + BT 4.0 HP Part # 710661-001

1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎03-29-2021 07:36 AM

HP Recommended

Hi:

 

From what I can tell, the product specs for your notebook indicate that it has an AMD processor.

 

The card you installed only works on the 15-jxxx notebooks with Intel processors.

 

You need this card for your notebook...

 

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + Bluetooth 4.0 combo   HP part # 724935-001

 

You should be able to find this model wifi card on eBay.

 

Search by the HP part number, not the model of the wifi card.

 

I believe the card is made by Azurewave.

View solution in original post

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1 REPLY 1

‎03-29-2021 07:36 AM

HP Recommended

Hi:

 

From what I can tell, the product specs for your notebook indicate that it has an AMD processor.

 

The card you installed only works on the 15-jxxx notebooks with Intel processors.

 

You need this card for your notebook...

 

Broadcom BCM4352 802.11ac 2x2 Wi-Fi + Bluetooth 4.0 combo   HP part # 724935-001

 

You should be able to find this model wifi card on eBay.

 

Search by the HP part number, not the model of the wifi card.

 

I believe the card is made by Azurewave.

Was this reply helpful? Yes No
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