About the RED LIGHT on HP Wireless Mouse X3500

[amren]

Just bought from HP Onlineshop a new mouse, A HP Wireless Mouse X3500..connect it to my HP OMEN-15-ce009no and works as it should…

Just a VERY small note..On its over side there is lamp, which blinks when you adjust its speed…but in HPs add this little light is continues lightning up…A nice detail in my opinion.

But how do I get this to be lightning when the mouse is on of course..

Thanks in advance..

[Barachiel · Accepted solution]

@amren

Thank you for posting on HP Forums,

The Barachiel is at your service.

I understand you are in need of support,

I'll be glad to help you out, however, for an accurate solution I will need more details:

Have you attempted any steps on your own before posting on the HP Forums?

When was the last time it worked without these issues? 

Please let me know the issue in detail to assist you with relevant steps. 🙂

Please reply with the details for further assistance.

Eager to help!

[amren]

Thank you very much for your attention and that you want to help.

I’m aware this is not the most critical problem to get solved but still.

Of course, before posting on the HP Forums, I tried to find a solution…

Like follow the Start up instructions for the mouse, and repeat it, and restart the laptop.

Only when I change/adjust the speed the lamp is flickering …as I can see from all the adds about this mouse, the red light/lamp on its upside should always have a red light on when the mouse is on….and that is what I’m missing.

Thanks in advance for your advice.

[Barachiel]

@amren

Thank you for responding,

It's great to have you back 😉

I'm sending out a Private message with the required information's,

Keep me posted,

Good Luck. 🙂

[hresp]

Hi Barachiel,

Can you send me this information as well?

Thank you.

Regards

Helder

[The_Fossette]

@hresp,

Welcome to the HP Support Community!

What is the exact issue you are facing?

In case even if you are looking to turn on the light on the mouse permanently then it is not possible. That light comes on when you change the DPI on the mouse.

Hope that answers your question and you have a great day!

If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!

Cheers!