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PAVILLION
Microsoft Windows 8.1 (64-bit)

Hi l have system error message AccelerometerST mfcllou.ll hp 3D driver guard windows  can't  connect automatically to proxy 999 when I start up message is some files are missing try re-downloading to correct this problem l have run file checker tried restore the problem started when l refresh my laptop l have also tried to download the3D driver on this website when l did it said this page cannot be found please help

2 REPLIES 2
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Hi:

 

What is the full model number or product number of your notebook?

 

Use this guide to find that information...please do not post the serial number.

 

HP Notebook PCs - How Do I Find My Product Name or Number? | HP® Customer Support

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    hi thank you  for answering  me, but have surprised    myself by fixing the 3D driver guard  l download it and that message  disappeared so happy about that, but my windows 8.1 cannot  automatically find proxy when l ask Son my  how do l connect my windows to proxy he did  not know what l was talking about lol yet he built  his own computer with windows
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