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‎05-14-2017 06:57 AM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

hi, i went on a cleaning spree on my daughter's laptop and uninstalled the broadcom 802.11n network adapter.  now she has no wi-fi and i've tried to download the drivers but failed, i've also deleted the same network adaptor in the device manager settings as it kept crashing when i tried to update the software on it,  im thinking that wasnt the smartest thing to do either.  any help would be appreciated.

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Accepted Solutions

‎05-14-2017 08:26 AM

HP Recommended

Great!

 

Here is the Broadcom WLAN driver for Windows 10.

http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75249.exe


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



View solution in original post

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4 REPLIES 4

‎05-14-2017 07:16 AM

HP Recommended

If you don't identify the notebook with its complete product number or product name, it will be almost imposioble to help you.


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎05-14-2017 07:39 AM

HP Recommended

hi, thank you, i believe my product number is PST27ES#ABU.  its an HP 255 G4

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‎05-14-2017 08:26 AM

HP Recommended

Great!

 

Here is the Broadcom WLAN driver for Windows 10.

http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75249.exe


I am a volunteer forum member. If my suggestion helped you solve your issue, help others by marking that post as the accepted solution. Say thanks by clicking on the Yes button next to the "was this reply helpful?"



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‎05-14-2017 09:04 AM

HP Recommended

that's great, the problem is rectified.  thanks so much for your help.

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