Advanced Network Reset and Restart required to recognize Ethernet port after reboot

[Grandpaknei]

I habitually power down nightly and whenever I restart, the ethernet port is not recognized. I see no intenet connection and immediately go to advanced network settings and do a NETWORK RESET and restart. Norton suggests there is an update available for the Realtek RTL8852BE WIFI 6 802.11ax PCIe Adapter, and I downloaded version 16 from www.station-drivers.com but device manager insists I have the best driver as is (version 15). There is only one ethernet port on the laptop, but I  have seen ethernet   2  listed, I suspect the system thinks there are two ethernet ports on the laptop, but I don't know how to address that configuration.

[Grandpaknei · Accepted solution]

Got HP Support to solve the problem in a chat session.  It appeared to me when the agent  took control of the laptop that they ran a utility which compared the system image HP installs on new machines with the image on my machine and found network drivers to download and configure.  In retrospect, I think that since I subscribed to the whole suite of Norton utilities, their driver update utility may have installed something wrong.  Sorry to bother the community but I didn't realize I would immediately get a live agent's help in a chat session instead of a robot feeding me boilerplate over and over.   I now value the 2 years of support that came with the computer.