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Message 1 of 2
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Airplane mode is turning on and off automatically.

HP Recommended
HP Notebook 14-am003TU
Microsoft Windows 10 (64-bit)

Airplane mode of my notebook turning off and automatically. Somedays before it was happenig one time after 30-40 minute.Nowadays it's happening "TWO" times within "A Seccond". What should I do for solve this problem?.Please give me a solution.

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Message 2 of 2
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@Ahasun

 

Thank you for showing your interest in the HP Forums,
I’d like to help 🙂

As I understand Airplane Mode Stuck on
And you need assistance with the same, don't worry as I'll be glad to help,

 

Before proceeding, I wanted to ask a few questions:

 

Did you try any steps before contacting us?

How long are you facing this issue?

 

Here are a few methods of solving the issue:
 

Method 1:

 

  1. Press Windows key on the keyboard
  2. Click on Settings window
  3. Go to Network icon 
  4. Choose Network & Internet category.
  5. The second setting on the left column is Airplane mode.
  6. Turn it Off

 

Method 2: Update the drivers.

 

 

Step 1: Check for the latest driver update through Windows Updates.

  1. At the Start screen, type Windows Update.
  2. Click or tap Settings on the right side of the screen, and then select Install optional updates from the left results.
  3. When the Windows Update control panel opens, click on “Check for Updates” on the top left corner to receive a fresh list of updates.

 

Step 2: Follow the steps below to update the wifi drivers.

  1. Press Windows + X key on the keyboard.
  2. Go to device manager.
  3. Right-click your Wireless/Wi-Fi devices.
  4. Click Update Driver Software and then follow the steps in the wizard that appears.

Restart the computer and check.

 

Method 3: Check in compatibility mode.

 

Download the  Wireless/Wi-Fi drivers from your computer manufacture website for Windows 10, if not available.

 

Follow these steps to install the drivers in compatibility mode and check if that helps.

 

a. Download the driver from the manufacturer’s website.

b. Right-click on the driver setup file and click on ‘properties’.

c. Click on the ‘compatibility’ tab and check the box ‘Run this program in compatibility mode for’ and select Windows 8 operating system from the drop down menu and proceed with the installation.

d. Once this is done, restart the computer and check if the issue persists.

You may also refer: Make older programs compatible with this version of Windows (Steps applies to Windows 10)

 

Let me know how that pans out.

I hope you have a good day ahead,

And Feel free to ask any other queries as  well,

Considering, this forum has some of the best people in the world available and ready to help. 😉

Barachiel
I am an HP Employee

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