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akshaythakur
New member
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Message 1 of 2
139
Flag Post

Airplane mode keybord key not working

HP Recommended
envy j110tx
Microsoft Windows 10 (64-bit)

Sir 

I have updated my windows but after uodate when i tries to turn on wifi from the dedicated button which is f12 in my notebook i am not abel to turn it on or off thorought that however i have to use mouse to turn on off wifi aur aeroplane mode aur bluetooth.

1 REPLY 1
The_Fossette
HP Support Agent
HP Support Agent
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Message 2 of 2
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HP Recommended

@akshaythakur,

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need a few more details and I would appreciate if you could, perhaps elaborate on your concern.

 

  • What is the product number of your computer?
  • Are the other multimedia keys working on the keyboard?
  • Are you pressing the F12 key with the Fn key?
  • Have you made any software or hardware changes on the computer?
  • Have you performed any troubleshooting steps before posting?

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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