• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.Windows 11 Support Center.
  • post a message
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎09-25-2020 09:34 AM - edited ‎09-25-2020 09:37 AM

HP Recommended
Product: HP pavilion 15-r005tx
Operating System: Microsoft Windows 7 (64-bit)

Hello there. I recently downgraded Pavilion 15-r005tx notebook pc from W8 to W7. All drivers are missing. Due to which am unable to install anything using USB or by Internet. Every other components are showing in the other devices tab in device manager. What and How should I install at least one of the driver by which I can install other drivers? 

1 REPLY 1

‎09-25-2020 10:05 AM

HP Recommended

Hi:

 

Below are the links to the W7 x64 chipset, wifi, bluetooth and USB drivers you need...

 

Wifi:   After you get that installed and can connect to the internet, download the chipset driver next and restart the PC.

 

https://ftp.hp.com/pub/softpaq/sp71001-71500/sp71421.exe

 

Chipset:

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69575.exe

 

USB3:

 

https://ftp.hp.com/pub/softpaq/sp66501-67000/sp66606.exe

 

Bluetooth:

 

https://ftp.hp.com/pub/softpaq/sp70501-71000/sp70570.exe

 

Then you can install the rest of the drivers you need from your notebook's support page...

 

https://support.hp.com/us-en/drivers/selfservice/HP-15-Notebook-PC-series/6875200/model/7089855

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.