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‎04-27-2025 12:47 PM

HP Recommended
Product: HP Spectre x360 Laptop - 15-eb0043dx
Operating System: Microsoft Windows 11

My internet was working and now it is not.  I have tried to update, uninstall/reinstall and all diagnostic programs for HP and Intel.  I have no idea where to go from here.   

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1 REPLY 1

‎04-27-2025 01:01 PM

HP Recommended

You will probably have to use a dual band USB Wi-Fi adapter if reinstalling windows doesn't resolve the problem which would be the least expensive and easiest thing to do.

 

You can't remove and replace the Wi-Fi adapter since it is an integral part of the motherboard.

 

Replacing the motherboard would be very expensive and who knows if the same thing wouldn't happen again?

 

Below is the link to the service manual:

 

Maintenance and Service Guide HP Spectre x360 15 Convertible PCIMPORTANT! This document is intended ...

 

 

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