cancel
Showing results for 
Search instead for 
Did you mean: 
chanchalpande
New member
2 0 0 0
Message 1 of 2
148
Flag Post

At the start I see message Wireless Module Not Found, Wirless Module (701)

HP Recommended
pavilion dv6-1355dx
Microsoft Windows 10 (64-bit)

At the start I see message Wireless Module Not Found, 

 

System has detected that the Wireless module is not installed correctly and not functioning

 

Wirless Module (701)

1 REPLY 1
praveen196
HP Support Agent
HP Support Agent
10,488 10,491 470 747
Message 2 of 2
Flag Post
HP Recommended

@chanchalpande Welcome to HP Community!

 

I understand that you are getting Wireless Module Not Found, Wireless Module (701) message.

 

You have a couple of options as I see it please try these steps might help you to fix your issue.

 

1) Disconnect the Battery & Adapter then press & hold the power button on Notebook for 30 seconds then turn on the unit and check if the Wireless light turns on.

               

2) Go to Device manager then uninstall the wireless drivers from Network Adapter and restart the unit and check if the light turns on.

 

3) Try doing a system restore to the date where the unit was working fine.

 

Please perform the wireless module test and check.

 

1. Power off the PC and make sure that it is completely powered off.

2. Press the power button and the moment you press the power button immediately start tapping F2 key, you should see the system diagnostics screen.

3. Look for the component test, under that all the hardware will be listed, please choose Wireless module and initiate the quick test.

Note: If it fails it will generate a 24 digits alphanumeric failure id, please capture that.

 

Keep us posted,

If you would like to thank us for our efforts to help you, 


Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 


Have a great day!

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation