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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Automatic Repair Loop

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09-24-2018 02:52 PM
I have tried everything to get my computer to start up normally, all I get is automatic repair couldn't repair your PC. Log file: C:/WINDOWs/System32/Logfiles/Srt/SrtTrail.txt. I can't do a system restore because it says my security was turned off C: Drive so I can not set a start date. Command prompt get errors and I cannot fix the issue there. I have tried to reset with files and without but I get errors. What do I need to do now??? Please help me???
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Accepted Solutions
09-24-2018 03:07 PM
Hi:
The only suggestion I can offer would be to try clean installing W10 by using the media creation tool at the link below.
You need to create the 64 bit installation media.
https://www.microsoft.com/en-us/software-download/windows10
The tool will allow you to make a bootable USB flash drive (you need an 8 GB USB flash drive for this).
The software will work with the W10 product key in the notebook's BIOS and automatically activate once you are connected to the internet.
Then you can install the drivers and available software from the notebook's support page.
If that doesn't work, there is probably some kind of hardware problem.
09-27-2018 09:07 AM - edited 09-27-2018 09:08 AM
You're very welcome.
Yes, certain model wifi adapters on the older notebooks simply do not work right with W10, and as the newer editions roll out, it gets worse.
What model wifi adapter does your notebook have?
What model g6 notebook do you have? If it is a g6-22xx or 23xx, you may be able to upgrade the wifi adapter to a newer model depending on your notebook model.
Otherwise, the only suggestion I can offer would be to use an external USB wifi adapter.