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Guidelines
Here is the solution to resolve the Realtek 8852BE-V Choya WiFi Disconnection Issue Click here to view the instructions!
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‎08-27-2019 03:49 PM

HP Recommended
Product: Elitebook 8460p
Operating System: Microsoft Windows 10 (64-bit)

When I turn my computer, or when I enable my wireless device, I can see all available networks. Whenever I try to connect to a known good network (my phone connects no issue) my laptop will not connect, and when I hit okay, all the networks disappear until I turn my wireless device off and back on again.

 

 

 

5 REPLIES 5

‎08-28-2019 03:39 AM

HP Recommended

msinfo32.png

Was this reply helpful? Yes No

‎08-29-2019 01:27 PM

HP Recommended
Name [00000000] Microsoft Kernel Debug Network Adapter
Adapter Type Not Available
Product Type Microsoft Kernel Debug Network Adapter
Installed Yes
PNP Device ID ROOT\KDNIC\0000
Last Reset 8/29/2019 1:49 PM
Index 0
Service Name kdnic
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\kdnic.sys (6.1.0.0, 23.50 KB (24,064 bytes), 9/15/2018 2:28 AM)

Name [00000001] Intel(R) 82579LM Gigabit Network Connection
Adapter Type Ethernet 802.3
Product Type Intel(R) 82579LM Gigabit Network Connection
Installed Yes
PNP Device ID PCI\VEN_8086&DEV_1502&SUBSYS_161C103C&REV_04\3&B1BFB68&0&C8
Last Reset 8/29/2019 1:49 PM
Index 1
Service Name e1iexpress
IP Address 192.168.0.133, fe80::fd33:36cb:493:aef6, 2600:8803:2a00:7ce:8027:397c:9c01:348b, 2600:8803:2a00:7ce:fd33:36cb:493:aef6, 2600:8803:2a00:7ce::883f
IP Subnet 255.255.255.0, 64, 128, 64, 128
Default IP Gateway 192.168.0.1, fe80::929d:7dff:fea1:bc3
DHCP Enabled Yes
DHCP Server 192.168.0.1
DHCP Lease Expires 3/28/1933 2:46 AM
DHCP Lease Obtained 3/21/1933 2:46 AM
MAC Address ‪C8:CB:B8:B4:69:9A‬
Memory Address 0xD4800000-0xD481FFFF
Memory Address 0xD482A000-0xD482AFFF
IRQ Channel IRQ 4294967284
Driver c:\windows\system32\drivers\e1i63x64.sys (12.15.22.6, 512.50 KB (524,800 bytes), 9/15/2018 2:28 AM)

Name [00000002] Intel(R) Centrino(R) Advanced-N 6205 Driver
Adapter Type Ethernet 802.3
Product Type Intel(R) Centrino(R) Advanced-N 6205 Driver
Installed Yes
PNP Device ID PCI\VEN_8086&DEV_0085&SUBSYS_13118086&REV_34\606720FFFF75F66200
Last Reset 8/29/2019 1:49 PM
Index 2
Service Name NETwNe64
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪60:67:20:75:F6:62‬
Memory Address 0xD4500000-0xD4501FFF
IRQ Channel IRQ 4294967287
Driver c:\windows\system32\drivers\netwew01.sys (15.16.0.2, 3.19 MB (3,343,872 bytes), 9/15/2018 2:28 AM)

Name [00000003] Microsoft Wi-Fi Direct Virtual Adapter
Adapter Type Ethernet 802.3
Product Type Microsoft Wi-Fi Direct Virtual Adapter
Installed Yes
PNP Device ID {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&1E79854C&0&11
Last Reset 8/29/2019 1:49 PM
Index 3
Service Name vwifimp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪60:67:20:75:F6:63‬
Driver c:\windows\system32\drivers\vwifimp.sys (10.0.17763.1, 46.50 KB (47,616 bytes), 9/15/2018 2:28 AM)

Name [00000004] Bluetooth Device (Personal Area Network)
Adapter Type Ethernet 802.3
Product Type Bluetooth Device (Personal Area Network)
Installed Yes
PNP Device ID BTH\MS_BTHPAN\7&5104411&0&2
Last Reset 8/29/2019 1:49 PM
Index 4
Service Name BthPan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪40:2C:F4:F1:82:4F‬
Driver c:\windows\system32\drivers\bthpan.sys (10.0.17763.1, 130.00 KB (133,120 bytes), 9/15/2018 2:28 AM)

Name [00000005] Microsoft Wi-Fi Direct Virtual Adapter
Adapter Type Ethernet 802.3
Product Type Microsoft Wi-Fi Direct Virtual Adapter
Installed Yes
PNP Device ID {5D624F94-8850-40C3-A3FA-A4FD2080BAF3}\VWIFIMP_WFD\5&1E79854C&0&12
Last Reset 8/29/2019 1:49 PM
Index 5
Service Name vwifimp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled Yes
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪62:67:20:75:F6:62‬
Driver c:\windows\system32\drivers\vwifimp.sys (10.0.17763.1, 46.50 KB (47,616 bytes), 9/15/2018 2:28 AM)

Name [00000006] WAN Miniport (SSTP)
Adapter Type Not Available
Product Type WAN Miniport (SSTP)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_SSTPMINIPORT
Last Reset 8/29/2019 1:49 PM
Index 6
Service Name RasSstp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rassstp.sys (10.0.17763.1, 83.00 KB (84,992 bytes), 9/15/2018 2:28 AM)

Name [00000007] WAN Miniport (IKEv2)
Adapter Type Not Available
Product Type WAN Miniport (IKEv2)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_AGILEVPNMINIPORT
Last Reset 8/29/2019 1:49 PM
Index 7
Service Name RasAgileVpn
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\agilevpn.sys (10.0.17763.1, 111.00 KB (113,664 bytes), 9/15/2018 2:28 AM)

Name [00000008] WAN Miniport (L2TP)
Adapter Type Not Available
Product Type WAN Miniport (L2TP)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_L2TPMINIPORT
Last Reset 8/29/2019 1:49 PM
Index 8
Service Name Rasl2tp
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\rasl2tp.sys (10.0.17763.1, 109.00 KB (111,616 bytes), 9/15/2018 2:28 AM)

Name [00000009] WAN Miniport (PPTP)
Adapter Type Not Available
Product Type WAN Miniport (PPTP)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_PPTPMINIPORT
Last Reset 8/29/2019 1:49 PM
Index 9
Service Name PptpMiniport
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\raspptp.sys (10.0.17763.1, 101.00 KB (103,424 bytes), 9/15/2018 2:28 AM)

Name [00000010] WAN Miniport (PPPOE)
Adapter Type Not Available
Product Type WAN Miniport (PPPOE)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_PPPOEMINIPORT
Last Reset 8/29/2019 1:49 PM
Index 10
Service Name RasPppoe
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address Not Available
Driver c:\windows\system32\drivers\raspppoe.sys (10.0.17763.1, 85.50 KB (87,552 bytes), 9/15/2018 2:28 AM)

Name [00000011] WAN Miniport (IP)
Adapter Type Ethernet 802.3
Product Type WAN Miniport (IP)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_NDISWANIP
Last Reset 8/29/2019 1:49 PM
Index 11
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪14:B6:20:52:41:53‬
Driver c:\windows\system32\drivers\ndiswan.sys (10.0.17763.1, 202.00 KB (206,848 bytes), 9/15/2018 2:28 AM)

Name [00000012] WAN Miniport (IPv6)
Adapter Type Ethernet 802.3
Product Type WAN Miniport (IPv6)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_NDISWANIPV6
Last Reset 8/29/2019 1:49 PM
Index 12
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪14:B6:20:52:41:53‬
Driver c:\windows\system32\drivers\ndiswan.sys (10.0.17763.1, 202.00 KB (206,848 bytes), 9/15/2018 2:28 AM)

Name [00000013] WAN Miniport (Network Monitor)
Adapter Type Ethernet 802.3
Product Type WAN Miniport (Network Monitor)
Installed Yes
PNP Device ID SWD\MSRRAS\MS_NDISWANBH
Last Reset 8/29/2019 1:49 PM
Index 13
Service Name NdisWan
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪18:28:20:52:41:53‬
Driver c:\windows\system32\drivers\ndiswan.sys (10.0.17763.1, 202.00 KB (206,848 bytes), 9/15/2018 2:28 AM)

Name [00000014] RAS Async Adapter
Adapter Type Wide Area Network (WAN)
Product Type RAS Async Adapter
Installed Yes
PNP Device ID SW\{EEAB7790-C514-11D1-B42B-00805FC1270E}\ASYNCMAC
Last Reset 8/29/2019 1:49 PM
Index 14
Service Name AsyncMac
IP Address Not Available
IP Subnet Not Available
Default IP Gateway Not Available
DHCP Enabled No
DHCP Server Not Available
DHCP Lease Expires Not Available
DHCP Lease Obtained Not Available
MAC Address ‪20:41:53:59:4E:FF‬
Driver c:\windows\system32\drivers\asyncmac.sys (10.0.17763.1, 30.50 KB (31,232 bytes), 9/15/2018 2:28 AM)

 

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‎08-30-2019 02:36 AM

HP Recommended

Hi

Run a deep scan with an Anti-Virus, then something like MalwareBytes, and finally use a root kit revealer..... https://usa.kaspersky.com/downloads/tdsskiller

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‎09-12-2019 12:15 PM

HP Recommended

I did all of this, found 0 issues. I even did a system restore to a point where it did work and nothing changed.

 

For further information, I can get wifi in one of the buildings I have class in, but not in the other. It sees the networks, then fails to connect, then all the networks disappear until I turn the hardware off and back on again, then the cycle begins again.

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‎09-12-2019 01:37 PM

HP Recommended

Hi

Flow Chart Adapters.png

 

So if the adapter is a dual band 2.4 and 5.0 gHz then it should locate most networks.

 

Copy, Paste and Save in Notepad, as LBB.bat (not a .TXT) and double click to run.
Preferably run as an Administrator.
OR copy and use the individual command lines as needed.
Post anything non-personal, but relevant please.

 

@ECHO OFF
getmac
netsh lan show interfaces
netsh wlan show drivers
netsh wlan show interfaces

PAUSE

systeminfo
PowerShell -Command "Get-NetAdapter"
PowerShell -Command "Get-NetAdapter -Name * | Format-Table -View Driver"
PowerShell -Command "GIP -Detailed"
PowerShell -Command "Test-NetConnection"

PAUSE






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