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HP Recommended

BLUETOOTH IS VERY OLD PLEASE GIE ME A LEATEST BLUETOOTH

 

1 REPLY 1
HP Recommended

Hi @APGPOFFICIAL 

 

Welcome to the HP Support Community.

 

Thank you for posting your query.

 

I understand that you are experiencing issues with the Bluetooth functionality. To assist you further, could you please provide the exact HP product model you are using? In the meantime, I would recommend trying the following troubleshooting steps:

 

Full Driver Removal

  • Open Device Manager → expand Bluetooth.
  • Right‑click each MediaTek Bluetooth entry → Uninstall device.
  • Check Delete the driver software for this device if available.
  • Restart your laptop.

Clean Install HP Driver

  • Download the latest MediaTek Bluetooth driver (sp170040) from HP’s support page for your exact model.
  • Install it fresh after the clean removal.
  • Restart again.

Verify Windows Services

  • Press Win + R, type services.msc.
  • Locate Bluetooth Support Service.
  • Set it to Automatic and ensure it’s running.
  • Restart the service if needed.

I Hope it helps.

 

Take care and have an amazing day!

I'm an HP Employee.


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