cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
2 1 0 0
Message 1 of 4
116
Flag Post
HP Recommended

Solved!

BLUETOOTH NOT RECOGNISING ANY DEVICE.

Z1D92PA#ACJ
Microsoft Windows 8.1 (64-bit)

I HAVE HP NOTEBOOK HAVING WINDOWS 8.1 INSTALLED IN IT. MY BLUETOOTH DEVICE IS NOT RECOGNISING ANY DEVICE. PLEASE HELP ME TO GET OUT OF THIS ISSUE.

3 REPLIES 3
Highlighted
Level 20
Level 20
117,497 107,678 17,067 26,122
Message 2 of 4
101
Flag Post
HP Recommended

Solved!

BLUETOOTH NOT RECOGNISING ANY DEVICE.

Hi:

 

Your model notebook is not supported by HP for W8.1.

 

The only suggestion I can offer would be to install the W8.1 bluetooth driver for the Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination WLAN adapter your notebook comes with, since it probably needs the correct bluetooth driver.

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook/laptop models that are running a supported operating system.

 

https://ftp.hp.com/pub/softpaq/sp79501-80000/sp79675.exe

Highlighted
New member
2 1 0 0
Message 3 of 4
89
Flag Post
HP Recommended

Solved!

BLUETOOTH NOT RECOGNISING ANY DEVICE.

thank u so much sir for your kind help. your solution worked out.

0 Kudos
Highlighted
Level 20
Level 20
117,497 107,678 17,067 26,122
Message 4 of 4
77
Flag Post
HP Recommended

Solved!

BLUETOOTH NOT RECOGNISING ANY DEVICE.

You're very welcome.

0 Kudos
Be alert for scammers posting fake support phone numbers on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation