Bad hit registration and high latency in all games

[Slasherxe]

Please I am writing this to complain about the network interface on my hp Vitus 15, i have tried every tweak on the internet every tcp optimization, udp optimization, every reg file edit, every cmd netsh command, every congestion controller option. i even disabled auto tuning, but still get the heavy dsync in all games. I play on Ethernet cat 6e and my upload and download speed is 550mb up and 80mb down. i have changed isps three times, changed house locations and sill get the same issues. HP this issue started exactly July 20 2023 and has been like this since then please i do not have the resources to start buying a different brand of laptop again, please hp look into this issue or if there is anyone with a sure fix i am open to suggestions

[Max3Aj]

@Slasherxe, Hello and welcome to the HP Support Community!

Thanks for posting your question. I'm here to help you get things back on track.

I understand how frustrating it must be to experience persistent latency and bad hit registration in games, especially after trying so many optimizations. Let's work through this together.

You're experiencing high latency and desync in all games despite:

• Using a high-speed Ethernet connection (Cat 6e, 550 Mbps down / 80 Mbps up)
• Changing ISPs and physical locations
• Applying all known TCP/UDP/registry/netsh tweaks
• Disabling Windows autotuning and congestion control

Recommended Steps to Troubleshoot and Resolve:

Even though you're using Ethernet, the Realtek driver stack can still affect overall network performance. Please ensure both Wi-Fi and Ethernet drivers are updated using HP official drivers.

Update BIOS and Chipset Drivers

Outdated BIOS or chipset firmware can cause latency and power management issues.

• Go to HP Software and Driver Downloads
• Enter your product: Victus by HP Gaming Laptop 15-fa0000
• Download and install the latest:
  • BIOS update
  • Intel Chipset drivers
  • Realtek LAN/Wi-Fi drivers

Disable Nagle’s Algorithm (if not already done)

This can help with packet timing in games:

1. Open Registry Editor (regedit)
2. Navigate to:HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Services\Tcpip\Parameters\Interfaces
3. Find your active network adapter (look for one with your IP address)
4. Add these DWORD values:
   • TcpAckFrequency = 1
   • TCPNoDelay = 1
5. Restart your PC

Check for Background Services or OEM Software

Some HP background services (like OMEN Gaming Hub, HP Smart, or telemetry tools) may interfere with real-time network traffic.

• Open Task Manager > Startup and disable unnecessary startup apps
• Use MSConfig to perform a clean boot and test gaming performance

Test with a USB Ethernet Adapter

To rule out hardware issues with the onboard NIC, try using a USB-to-Ethernet adapter temporarily. If the issue disappears, the onboard NIC may be faulty.

Run HP Hardware Diagnostics

Use HP’s built-in diagnostics to check for hardware faults:

• Restart your laptop and press F2 repeatedly to enter HP PC Hardware Diagnostics
• Run System Tests > Network Test and System Board Test

I hope the information shared has been useful and resolves your concern.

Wishing you a smooth and hassle-free experience ahead!

If this solution helped, please click “Accepted Solution” so others can benefit too. Don’t forget to hit the “Yes” button if you found this helpful!

Warm regards,

Max3Aj

HP Support

[Slasherxe]

THank you for the response. on that note i have already disabled  Nagle's Algotithm, performed a clean boot,and updated all my drivers .I have also used usb to tethering,and 1.1.1.1 warp dns, still no fix. It all started 2023 after a bios update and after then many updates have been rolled out which i always update to but no fixes where made. i even tried to reset my bios but hp lock the bios to only be able to update and not downgrade please i am all out of options any ray of light will do 

[Max3Aj]

@Slasherxe, Thank you for your response,  

I'm sending a private message to assist you with the next action. 

  

Please check your Private message icon on the upper right corner of your HP Community profile Next, to your profile Name, you should see a little blue envelope, please click on it or simply click on this link. 

  

I hope this helps! Keep me posted. 

  

Max3Aj

HP Support