cancel
Showing results for 
Search instead for 
Did you mean: 
MA41
New member
1 0 0 0
Message 1 of 2
144
Flag Post

Blue light blinking in HP Laser Jet Pro M118dw

HP Recommended

Hello. I changed internet network and when I tried to to connect the printer to the new network I experienced some issues. Now the blue light is blinking. What can I do?

1 REPLY 1
KrazyToad
HP Support Agent
HP Support Agent
21,018 21,005 1,275 1,302
Message 2 of 2
Flag Post
HP Recommended

@MA41

 

Welcome to HP Support Community


I would like to help

 

Is the new Network a Dual broadband? Please Note that this printer connects only to 2.4 GHz Network and if your new Network is set to 5 GHz please contact your ISP

 

If the Network is set to 2.4 GHz, then try restoring the printer back to factory settings and then setup the wireless connection again

 

Print a configuration page to determine the IP address or host name.

 

i. Press and hold the Resume button until the Ready light begins blinking.

 

ii. Release the Resume button.

 

b. Open a web browser, and in the address line, type the IP address or host name exactly as it displays on the printer configuration page. Press the Enter key on the computer keyboard.

 

The EWS opens. NOTE: If the displays a message indicating that accessing the website might not be safe, select the option to continue to the website. Accessing this website will not harm the computer.

 

2. On the System tab, click Save and Restore in the left navigation pane.

 

3. In the Restore Defaults area, click the Restore defaults button. The printer automatically restarts.


Thank you


If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

Reply
0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation