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- Notebooks
- Notebook Wireless and Networking
- BlueTooth not working

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01-16-2023 05:53 PM
HP ProBook 4540s Win 10 (64-Bit). My fist problem Bluetooth would not detect any thing, Bye following Paul-Tikkanen post i was able to get Bluetooth to find.Now allow a device to connect Bluetooth option is greyed out. I have removed from device manager and reinstalled up dated drivers, made sure services are on automatic. I have run trouble shooter. Just do not know where to go from here
01-22-2023 07:03 PM
Hi:
See if my solution at the link below works for you.
Solved: HP ProBook 4540s Bluetooth problem in Windows 10 (64-bit) - HP Support Community - 7819414
01-23-2023 06:33 AM
The only other suggestion I can offer would be to uninstall the Atheros Bluetooth driver in the device manager and install this driver instead.
Qualcomm Atheros QCA9000 Series Bluetooth 4.0+HS Driver
10.0.1.0
https://ftp.hp.com/pub/softpaq/sp72001-72500/sp72163.exe
OPERATING SYSTEM(S):
Microsoft Windows 10 32
Microsoft Windows 10 64
LANGUAGE(S): Global
DEVICES SUPPORTED:
Atheros AR3011 Bluetooth 3.0 + HS Adapter
Qualcomm Atheros AR3012 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros AR9462 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 + HS Adapter
Qualcomm Atheros QCA9565 Bluetooth 4.0 Adapter