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Locked

‎05-19-2024 08:24 AM

HP Recommended
Product: HP Pavilion Laptop PC 15-eg3000 (78G47AV)
Operating System: Microsoft Windows 11

I have a problem with the Bluetooth connection. Whenever I connect my laptop to my wireless headphones(Galaxy Buds2 Pro) and I start listening to something, every few seconds the headphones go silent for like 1 second and they start working again. When this happens is random, every 2 seconds, then every 7 seconds. Sometimes it is just 1 headphone that goes silent, sometime is both, sometimes one goes silent then the other one follows. It is almost like they lose connection and they try to quickly reconnect, but they never actually disconnect. 

My headphones are not the problem because they work with my phone, I have also tried another pair of headphones and they have the same problem.

What should I do?

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