Bluethooth connection

[ZAFE_DUVAN]

Hello, I don't know why but I can't use any wireless device connected by bluethooth, I checked the drivers and they are just fine, and when I checked the properties of the Megatek Bluethooth Adapter, there appears the error 43, please assist me

[Nal_NR]

Hi @ZAFE_DUVAN,

Welcome to the HP Support Community. 

I'd be glad to help you! 

Restart the device and computer to resolve Bluetooth connectivity issues

• If you cannot pair your computer with a Bluetooth device, you need to restart the Bluetooth device and computer. Restarting the device and computer might resolve any connectivity error states.
• Close all running programs on your computer, and then shut down the computer.
• Turn off the Bluetooth device.
• Turn on the computer and Bluetooth device, and then try to pair.

Click here for the remaining steps. 

Hope this helps! Keep me posted for further assistance

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