Bluethooth drive

[vikashjipandit5]

I am facing connecting my bluetooth device in my computer I already updated my bluetooth device but sill facing connection problem due to drive .so can you plz provide me drive

[Hawks_Eye]

Hi @vikashjipandit5 

Welcome to the HP Support Community! We're here to help you get back up and running.

I understand that your HP G42 Notebook is detecting the Bluetooth device, but the connection issue continues even after updating the Bluetooth driver.

For the HP G42 Notebook, the correct Bluetooth driver depends on the specific wireless/Bluetooth hardware installed in the notebook. To download the appropriate driver:

1. Open Device Manager.
2. Expand Bluetooth (or Other Devices if Bluetooth is not listed).
3. Right-click the Bluetooth device and select Properties.
4. Go to the Details tab.
5. From the drop-down menu, select Hardware Ids.
6. Share the first Hardware ID value shown (for example: USB\VID_xxxx&PID_xxxx).

Once the Hardware ID is available, we can identify the exact HP Bluetooth driver for your HP G42 Notebook and provide the appropriate HP download link.

In the meantime, you can also review the HP Software and Driver Downloads page for your notebook series: Here

We look forward to the Hardware ID details so we can help locate the correct Bluetooth driver.

Take care, and have an amazing day!

Regards, 

Hawks_Eye