Hello, My HP Steam Notebook 13 USB was working yesterday letting me stream to a speaker device. However, suddenly today the bluetooth icon is not in my toolbar at the bottom of the laptop. I found where the bluetooth turn on/off bar was and wifi turn on/off bar. The wi fi was turned on, but the Bluetooth bar was off and would not let me click to enable it. In device manager/view hidden icons I saw the bluetooth icons. However, when I right click on them I am getting an error code 45:Hardware Device not connected to pc. Try reconnecting to pc. I tried updating drivers, but says all drivers are the latest. Rebooted pc, no help either.Any ideas how to fix this? Thanks for your input. Maybe just get a bluetooth USB adapter?
Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".