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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Bluetooth Connection/Driver

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07-28-2022 08:48 PM
Hello- I'm trying to connect my laptop via Bluetooth. I am not seeing that I have a Bluetooth driver, nor does my laptop detect Bluetooth devices around me. I can pull up Bluetooth in my device manager, but there is not an off/on toggle. Do I even have the ability to use Bluetooth? Is this a driver I can add, and if so, how? I am operating on a Windows 10 system. Please note, I am no IT expert, so as much as anyone can dumb this down for me is very appreciated!! Thanks in advance!
07-28-2022 10:57 PM
Does your machine actually have Bluetooth ? I is a CTO machine, I can't get its specs. Please check wifi adapter (in Device Manager) to see which one your machine has on the following list:
For use with all computer models:
- Atheros 9485GN 802.11b/g/n 1×1 WiFi and 3012 Bluetooth 4.0 Combo Adapter 655795-001
- Atheros WB225 802.11b/g/n 1×1 Bluetooth Combo Adapter 675794-001
- Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 20702 Bluetooth 4.0 Combo Adapter 657325-001
- Intel Centrino Advanced-N 6230 WLAN module 670691-001
- Broadcom 4313GN 802.11b/g/n 1×1 WiFi and 2070 Bluetooth 2.1+EDR Combo Adapter (BT3.0+HS ready) for use only on computer models equipped with an AMD processor in Brazil 600370-201
- Intel Centrino Advanced-N 6235 WLAN module for use only on computer models equipped with an Intel processor in Japan 670290-001
Regards.
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