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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Re: Bluetooth Connectivity Issue
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08-08-2016 11:24 AM
I am not able to connect the bluetooth in the Laptop with other devices. It is keep on searching for the device. Other devices also not able to find the Laptop. Please help.
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Accepted Solutions
08-08-2016 11:50 AM
Hi:
I see your notebook came with DOS.
Did you install the Realtek bluetooth driver? If not, you need to. Windows installs a generic bluetooth driver which usually is not enough for the bluetooth to work.
This package contains the driver installation package for the Realtek Bluetooth in the supported notebook models running a supported operating system.
File name: sp73250.exe
08-08-2016 11:50 AM
Hi:
I see your notebook came with DOS.
Did you install the Realtek bluetooth driver? If not, you need to. Windows installs a generic bluetooth driver which usually is not enough for the bluetooth to work.
This package contains the driver installation package for the Realtek Bluetooth in the supported notebook models running a supported operating system.
File name: sp73250.exe
08-10-2016 01:57 PM
You're very welcome.
The only suggestion I can offer would be to install the Realtek HD audio driver from your notebook's support page if you have not done so already...
This package provides the driver for the Realtek High-Definition (HD) Audio in supported notebook models that are running a supported operating system.
File name: sp71379.exe
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