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Thiyagu1985 Honor Student
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Bluetooth Connectivity Issue

HP 15 AF006AX
Microsoft Windows 8.1 (64-bit)

I am not able to connect the bluetooth in the Laptop with other devices. It is keep on searching for the device. Other devices also not able to find the Laptop. Please help.

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Provost Provost
Provost
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Bluetooth Connectivity Issue

Hi:

 

I see your notebook came with DOS.

 

Did you install the Realtek bluetooth driver?  If not, you need to.  Windows installs a generic bluetooth driver which usually is not enough for the bluetooth to work.

 

This package contains the driver installation package for the Realtek Bluetooth in the supported notebook models running a supported operating system.

 

File name: sp73250.exe

Thiyagu1985 Honor Student
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Bluetooth Connectivity Issue

Bulls Eye. Thanks Paul :-)

 

I have another issue, in Audio.  The sound is very low. I am not able to hear properly even in silent room. 

 

Awaiting for your answer.

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Provost Provost
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Bluetooth Connectivity Issue

You're very welcome.

 

The only suggestion I can offer would be to install the Realtek HD audio driver from your notebook's support page if you have not done so already...

 

This package provides the driver for the Realtek High-Definition (HD) Audio in supported notebook models that are running a supported operating system.

 

File name: sp71379.exe

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