Bluetooth Driver (A2DP)

[kimzarr]

HELP...  I purchased a new laptop with windows 10. I have no issues playing my bluetooth speakers or headset on my phone or iPod but it they do not function properly on my laptop, its all choppy, going in and out. I am told I need to update or install an A2DP driver in order for my accessories to play correctly but I cant seem to find one here?? I have an HP Pavilion 15-au062nr

Kim

[REO51ST]

@kimzarr

To better help you we would need the exact model number or product number of your laptop/desktop???

http://h20564.www2.hp.com/hpsc/doc/public/display?docId=emr_na-c00033108

REO

[kimzarr]

HP Pavilion 15-au062nr

[kimzarr]

Do I need anything other than the model number I attached ?

[REO51ST]

@kimzarr

This is the latest Broadcom driver.

http://support.hp.com/us-en/drivers/selfservice/swdetails/HP-Pavilion-15-Notebook-PC-series/10862160...

REO

[banhien]

@REO51STand @kimzarr

I think this machine is W2L51UA:

     http://support.hp.com/us-en/document/c05226632

and it uses Realtek RTL8723BE-VB 802.11b/g/n 1x1 Wi-Fi + Bluetooth 4.0 combination WLAN adapter (as shown on Partsuffer) therefore it uses Realteak Bluetooth:

        http://ftp.hp.com/pub/softpaq/sp75001-75500/sp75238.exe

Regards.

[kimzarr]

I am running Realtek bluetooth 4.0 adaptor and Realtek RTL8723BE 802.11 bgn WiFi adaptor at this time. 

[kimzarr]

All my drivers and BIos seem to be the most up to date but I still have issues with bluetooth audio items.

[banhien]

Hi,

That A2DP business is a different story. The following information may help:

    https://drivers.windows10download.com/win10-realtek-bluetooth-a2dp-controller-driver-drivers/

Regards.