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‎09-04-2021 06:00 AM

HP Recommended
Product: Example:HP 15-r015tu Notebook
Operating System: Microsoft Windows 8.1 (64-bit)

Hey I Have An Issue With Bluetooth Mine Bluetooth Isn't showing In Device Manager & Also It's Not showing In Windows Settings (Airplane Mode) 

 

I also Tried to Install Drivers that available On HP Support Website But Still No Luck There Is No Bluetooth Icon In device Manager kindly Help Me to Fix It 

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Category:
1 person had the same question
2 REPLIES 2

‎09-04-2021 07:17 AM

HP Recommended

Hi:

 

The parts list for your notebook indicates that it comes with a Ralink RT3290LE 802.11bgn 1x1 Wi-Fi and Bluetooth 4.0 combination WLAN adapter.

 

This would be the latest W8.1 wifi driver for that model bluetooth device...

 

11.0.756.0

 

https://ftp.hp.com/pub/softpaq/sp69501-70000/sp69545.exe

 

If that doesn't get the Bluetooth to work, it is very possible that the Bluetooth radio chip on the wifi card's circuit board has failed.

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‎09-07-2021 03:10 AM

HP Recommended

But It was Working Before I fresh Installed again Window 8.1dont know why it's Not showing In Device Manager & Also I tried to Install this Driver N again No Bluetooth Icon There 

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