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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Bluetooth Issues

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09-15-2019 05:43 PM
Hiya, so I recently got new headphones that are wireless. now it works for my phone with no problem but for some reason i cannot connect it to my computer, I even installed a bluetooth driver that you guys recommended which was the Mediateck Bluetooth Driver, and I can't seem to get that to work. it would be great if i can get some help, i dunno if i accidentally uninstalled the bluetooth feature or my computer doesn't support it
09-15-2019 06:04 PM
Hi:
There is nothing wrong with your notebook.
The product specs at the link below indicate that it does not come with Bluetooth networking hardware, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.