cancel
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
New member
1 0 0 0
Message 1 of 2
79
Flag Post

Bluetooth Issues

HP Recommended
HP Pavilion TouchSmart 15-b129wm Sleekbook
Microsoft Windows 8.1 (64-bit)

Hiya, so I recently got new headphones that are wireless. now it works for my phone with no problem but for some reason i cannot connect it to my computer, I even installed a bluetooth driver that you guys recommended which was the Mediateck Bluetooth Driver, and I can't seem to get that to work. it would be great if i can get some help, i dunno if i accidentally uninstalled  the bluetooth feature or my computer doesn't support it

1 REPLY 1
Highlighted
Level 20
Level 20
123,017 113,195 18,217 27,801
Message 2 of 2
Flag Post
HP Recommended

Hi:

 

There is nothing wrong with your notebook.

 

The product specs at the link below indicate that it does not come with Bluetooth networking hardware, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

 

https://support.hp.com/us-en/document/c03900498/

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation