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Kurimuzon
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Message 1 of 2
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Flag Post

Bluetooth Issues

‎09-15-2019 05:43 PM

HP Recommended
Product: HP Pavilion TouchSmart 15-b129wm Sleekbook
Operating System: Microsoft Windows 8.1 (64-bit)

Hiya, so I recently got new headphones that are wireless. now it works for my phone with no problem but for some reason i cannot connect it to my computer, I even installed a bluetooth driver that you guys recommended which was the Mediateck Bluetooth Driver, and I can't seem to get that to work. it would be great if i can get some help, i dunno if i accidentally uninstalled  the bluetooth feature or my computer doesn't support it

1 REPLY 1
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Paul_Tikkanen
Level 20
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Message 2 of 2
Flag Post

‎09-15-2019 06:04 PM

HP Recommended

Hi:

 

There is nothing wrong with your notebook.

 

The product specs at the link below indicate that it does not come with Bluetooth networking hardware, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

 

https://support.hp.com/us-en/document/c03900498/

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