Bluetooth Missing from Device Manager

[nsdejxm]

Bluetooth capability is totally missing on this laptop.  Bluetooth does not show up in Device manager.  It is not detected as a missing driver when running a device analyzer.  What can I do to get bluetooth capability on this computer?

[Paul_Tikkanen · Accepted solution]

Hi:

Below is the link to the product specifications page for your model.

http://support.hp.com/us-en/product/HP-Pavilion-17-f000-Notebook-PC-series/6936220/model/7242209/doc...

It does not come with built in bluetooth networking, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

There would be two ways to add bluetooth...

The hard way...replace the internal Realtek 8188EE wireless card with the Realtek RT8723BE 802.11bgn 1x1 Wi-Fi + BT4.0 Combo Adapter for HP Pavilion 17 Notebook    HP Part # 753077-005.

That will require extensive disassembly of the notebook.

Consult the service manual...chapter 6 for the wlan card R&R procedures.

http://h10032.www1.hp.com/ctg/Manual/c04402649

The easy way...purchase an external usb bluetooth adapter. I use this one for example.

https://www.amazon.com/Kinivo-BTD-400-Bluetooth-4-0-USB/dp/B007Q45EF4

[nsdejxm]

Thanks, Paul.  That solves the mystery.  I am very surprised that I could have purchased a new laptop in 2016 that would not have BlueTooth capability.  I just assumed it would be there. 

[Paul_Tikkanen]

You're very welcome.

I agree with you, and will also add that nowadays, all notebook PC's should come standard with dual band wireless N or AC network adapters with bluetooth.

Such a feature would probably add $10-$15 to the price of the notebook.

I'd gladly pay it.