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‎07-13-2019 05:33 AM

HP Recommended
Product: HP Pavilion 15-e024tu Notebook PC (ENERGY STAR)
Operating System: Microsoft Windows 10 (64-bit)

Hi All,

 

I've just upgraded my notebook (model mentioned above) OS from Windows 8 to Windows 10 Pro. The challenge here is that bluetooth option went missing. I tried activating it through restarting bluetooth user support under the service menu but nothing happened.

 

Do I need to download a separate driver?

2 REPLIES 2

‎07-13-2019 05:43 AM

HP Recommended
@Aminsha wrote:

... Do I need to download a separate driver?

@Aminsha 

 

Yes, please download and instsll

  

http://ftp.hp.com/pub/softpaq/sp71501-72000/sp71572.exe

 

Regards.

BH
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‎07-13-2019 10:05 AM - edited ‎07-13-2019 10:12 AM

HP Recommended

Thanks for your reply.

 

I already had this driver installed but the issue is Bluetooth icon disappears the next day. Re-installing of the same driver didn't resolve the issue.

 

Is there any permanent solution to this? 

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