Bluetooth Switch Has Disappeared

[OtisBD]

HP Pavilion 15; Bluetooth capability not working. The onscreen toggle button has disappeared. I can now no longer connect via BT 

[Kuroi_Kenshi]

Hi @OtisBD,

Welcome to the HP Support Community! 

Thanks for reaching out about your query regarding your PC!

We're thrilled to have the opportunity to assist you and provide a solution.

Try these steps:

Enable Bluetooth in BIOS:

• Restart your laptop and press Esc or F10 repeatedly to enter the BIOS setup.
• Look for Bluetooth settings and make sure it is enabled.
• Save changes and exit the BIOS setup.

Check Bluetooth Drivers:

• Press Windows + X and select Device Manager.
• Check under the Bluetooth section to see if your Bluetooth adapter is listed. If not, check under Network adapters.
• If there is a device with a yellow warning icon, right-click it and select Update driver.
• You can also try uninstalling the driver and then restart your laptop; Windows will attempt to reinstall it automatically.

Run the Bluetooth Troubleshooter:

• Go to Settings > Update & Security > Troubleshoot.
• Select Bluetooth and follow the on-screen instructions to run the troubleshooter.

Restart Bluetooth Services:

• Press Windows + R, type services.msc, and press Enter.
• Scroll down to Bluetooth Support Service, right-click, and select Restart.
• Set the Startup type to Automatic.

Windows Updates:

• Ensure your Windows is up-to-date as updates can rectify missing or malfunctioning features.
• Go to Settings > Update & Security > Windows Update, and check for updates.

HP Software Updates:

• Use the HP Support Assistant to check for any updates specific to your HP Pavilion 15 model.
• You can download the HP Support Assistant from the HP Official Website.

I hope this helps.

I'm glad I could help! 😊 If this resolved your issue, please mark it as "Accepted Solution" and click "Yes" on "Was this reply helpful?" Your feedback not only keeps us going but also helps others find the solution faster! 👍✨

Take care and have an amazing day ahead! 🚀

Best regards,