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‎01-05-2019 09:34 AM

HP Recommended
Product: HP Notebook 15-bs012nk (2CS70EA)
Operating System: Microsoft Windows 7 (64-bit)

Hello, i recently bought some new bluetooth headphones and i would love to use them with my computer but unfortunaty my PC doesn't have the drivers to detect this device. Any help would be very appreciated. Thank you

1 ACCEPTED SOLUTION

Accepted Solutions

‎01-05-2019 10:50 AM

HP Recommended

Hi:

 

You would need this W7 Intel bluetooth driver...2nd one down on the left is for 64 bit.

 

https://downloadcenter.intel.com/download/28268/Intel-Wireless-Bluetooth-for-Windows-7-?product=9485...

 

I'm surprised the model wif adapter your notebook has even works on W7.

 

Normally the driver installs but the wifi is turned off.

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1 REPLY 1

‎01-05-2019 10:50 AM

HP Recommended

Hi:

 

You would need this W7 Intel bluetooth driver...2nd one down on the left is for 64 bit.

 

https://downloadcenter.intel.com/download/28268/Intel-Wireless-Bluetooth-for-Windows-7-?product=9485...

 

I'm surprised the model wif adapter your notebook has even works on W7.

 

Normally the driver installs but the wifi is turned off.

Was this reply helpful? Yes No
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