• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎01-27-2021 04:17 PM

HP Recommended
Product: ProBook 450 G5
Operating System: Microsoft Windows 10 (64-bit)

I have an HP Probook 430 G5, after today's update bluetooth has disappeared from the device manager and all drivers are up to date.
I tried to update everything again, but still useless. Installing the Intel 22.20.0 drivers did not help.
The Bluetooth on / off button (slider) has disappeared from "Settings-> Bluetooth Devices and others"; in the Action Center is just "Connect".
Some solution?

2 REPLIES 2

‎01-28-2021 08:46 AM

HP Recommended

Hello there,

Please go to HP.COM Software and Driver downloads page and download the right Bluetooth driver corresponding to
the S/N and P/N of your HP Notebook.

Run the driver file and restart the notebook . Problem should resolve there. For any help I am always available on HP Forum on fb and gmail by this name. Thanks.

Was this reply helpful? Yes No

‎01-28-2021 09:46 AM

HP Recommended

Resolved - helped download the BIOS driver (HP Firmware Pack; 01.14.01; Nov 6, 2020) from HP - Software and drivers for - Basic HP ProBook 450 G5 Notebook PC

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.