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‎12-19-2018 01:57 AM

HP Recommended
Product: Pavilion DV6-6c38TX
Operating System: Microsoft Windows 7 (64-bit)

I have a Pavilion DV6-6c38TX  i7 running Win7 x64

 

I just cannot get Bluetooth running. Device Manager is showing 5 "Bluetooth Peripheral Device" items under "Other devices"

 

I have tried various drivers but none of the ones I have download from HP or a few other places seem to come up as being accepted. 

If anyone can point me to a link or even share their drivers it would be appreciated. 

 

thanks

 

 

1 REPLY 1

‎12-19-2018 07:08 AM

HP Recommended

Hi:

 

This would be the correct bluetooth driver for the model wifi card your notebook has...

 

This package contains the driver installation package for the Atheros Bluetooth in the supported notebook models and operating systems.

 

https://ftp.hp.com/pub/softpaq/sp55001-55500/sp55343.exe

 

If you have already installed that driver, see if the info at the link below is of help to you...

 

https://support.microsoft.com/en-us/help/2654568/error-bluetooth-peripheral-device-driver-not-found-...

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