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‎10-02-2020 04:36 PM

HP Recommended
Product: HP 1000 - 1308tc

Suddenly bluetooth disappeared, I couldn't connect to other devices, which previously could, I thought because I had to update the driver, but after updating bluetooth driver it couldn't be turned on, shaded gray, after that I updated my os Windows from Windows 8 to 8.1 then bluetooth completely disappeared from system, what should I do to restore bluetooth, thanks

1 person had the same question
1 REPLY 1

‎10-05-2020 08:08 AM

HP Recommended

@Nadz41

 

Welcome to the HP Support Community!

 

I assure you I will try my best to get this sorted.

 

In order that I may provide you with an accurate solution, I will need the product number of your computer.

 

Follow the steps in the below article to find the product details.

 

https://support.hp.com/us-en/document/c03754824

 

Look forward to hearing from you and you have a great day!

 

Take care.

 

Cheers!

The_Fossette
I am an HP Employee

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