-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Wireless and Networking
- Bluetooth is missing from system

Create an account on the HP Community to personalize your profile and ask a question
10-02-2020 04:36 PM
Suddenly bluetooth disappeared, I couldn't connect to other devices, which previously could, I thought because I had to update the driver, but after updating bluetooth driver it couldn't be turned on, shaded gray, after that I updated my os Windows from Windows 8 to 8.1 then bluetooth completely disappeared from system, what should I do to restore bluetooth, thanks
10-05-2020 08:08 AM
Welcome to the HP Support Community!
I assure you I will try my best to get this sorted.
In order that I may provide you with an accurate solution, I will need the product number of your computer.
Follow the steps in the below article to find the product details.
https://support.hp.com/us-en/document/c03754824
Look forward to hearing from you and you have a great day!
Take care.
Cheers!
The_Fossette
I am an HP Employee