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manojiids
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Bluetooth is not available in Device Manager HP Pavilion dv4-3145tx Entertainment Notebook PC

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HP Pavilion dv4-3145tx Entertainment Notebook PC
Microsoft Windows 10 (64-bit)

Unable to find bluetooth option in device manager.

Bluetooth is also not working.

When I just go on hp site for drivers, it is showing drivers are not available for this laptop

Kindly help 

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Echo_Lake
HP Support Agent
HP Support Agent
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@manojiids

Thank you for posting on the HP Support Community.

 

Don't worry as I'll be glad to help, however, to provide an accurate resolution, I need a few more details:

  • Did this happen after a recent window or software update?
  • Have you made any hardware/software changes?
  • Did you make any changes on the settings of your PC prior to the issue?
  • When was the last time it worked fine?

While you respond to that, let's try these steps: 

Hard Reset: Follow steps from the link: https://hp.care/2GnkMa8. (do not skip any troubleshooting steps even if you feel steps are repeating)

BIOS default:

  1. Turn off the computer and wait five seconds.
  2. Press the Power button to start the computer and repeatedly press the F10 key to enter the BIOS setup menu.
  3. On the BIOS Setup screen, press F9 to select and load the BIOS Setup Default settings.
  4. Press F10 to Save and Exit.
  5. Use the arrow keys to select Yes, then press Enter when asked Exit Saving Changes?
  6. Follow the prompts to restart your computer. If the issue persists, follow next steps.

On your computer, make sure your wireless communication settings allow for a Bluetooth connection.

  1. In Windows, search for and open Airplane mode.

  2. Make sure Airplane mode is turned off, and Wi-Fi and Bluetooth are turned on.

    NOTE: Airplane mode automatically turns off Wi-Fi and Bluetooth. If you need to use Bluetooth while in Airplane mode, you can manually toggle it back on.

    Making sure Airplan mode is off, and Wi-Fi and Bluetooth are on

  3. Try to pair. If the issue persists, follow next steps.

The Bluetooth driver for your device might be in an error state or corrupted. Uninstall the device using Device Manager, and then pair it to the computer to reinstall the driver.

  1. Open Device Manager, and then click the arrow next to Bluetooth to view the currently installed devices.

    Example of non-wireless products interfering with wireless performance
  2. In Device Manager, right-click the device you are trying to pair, and then click Uninstall device.

  3. On the confirmation screen, click Uninstall. The device is removed from the list.

  4. Restart the computer to reset any wireless connections.

  5. Try to pair.

Hope this helps! Keep me posted for further assistance.
Please click “
Accept as Solution” if you feel my post solved your issue, it will help others find the solution.

ECHO_LAKE
I am an HP Employee

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