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SouravME
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Message 1 of 2
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Bluetooth is not working after installing Windows 10 Pro

HP Recommended
pavilion g6 2007tx
Microsoft Windows 10 (64-bit)

I was using Windows 7 in my HP Pavilion g6-2007tx Notebook PC. (Product- B0P26PA#ACJ)

Now I installed Windows 10 Pro (version- 21H1) 64bit. Everything works fine except Bluetooth.
Please help me anyone, I tried searching for update, installing many adapter drivers, also tried resetting PC, Nothing Works.
This is my last hope, Thanks in advance

1 REPLY 1
Paul_Tikkanen
Level 21
Level 21
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Message 2 of 2
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HP Recommended

Hi:

 

Unfortunately, the Ralink 5390 Bluetooth 3.0 is not supported in W10.

 

You will need to purchase an external USB Bluetooth adapter, or experiment with a different model wifi/Bluetooth adapter.

 

I recommend you try this one if you can buy this part in India.

 

Search by the HP part number, not the model of the wifi card.   You can normally find one of these cards on eBay.

 

Broadcom BCM943228HMB 802.11abgn 2×2 Wi-Fi Adapter, Broadcom Bluetooth 4.0 Adapter  HP part # 730668-001.

 

If the card works, it will also give you dual band wifi.

 

Below is the link to the service manual where you can find the wifi card removal and replacement procedure...

 

c03345657.pdf (hp.com)

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