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‎12-07-2024 11:11 PM

HP Recommended
Operating System: Microsoft Windows 10 (64-bit)

my device is not able to find the bluetooth driver and pci drivers too

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3 REPLIES 3

‎12-08-2024 07:20 AM

HP Recommended

I don't understand how you can expect anyone to help you when you have provided absolutely no information regarding the model number and product number of your notebook.

 

I also need to know the exact descriptions of the drivers you need as well as the hardware ID's for them.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

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‎12-10-2024 02:07 AM

HP Recommended

I have a elite book 840 g3 device

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‎12-10-2024 06:12 AM

HP Recommended

OK, that's part of what I asked for...

 

Now I need to know:

 

I also need to know the exact descriptions of the devices you need drivers for as well as the hardware ID's for them.

 

Use this guide for how to find the hardware ID for a device:

 

How to Find Drivers for Unknown Devices in the Device Manager

 

I also need to know the model of the Wi-Fi adapter your 840 G3 comes with.

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