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‎02-26-2025 02:34 AM

HP Recommended
Product: HP 15.6 inch Laptop PC 15-fd0000 (70R02AV)

Bluetooth not connecting with my devices Bluetooth button not working 

Category:
1 person had the same question
1 REPLY 1

‎03-03-2025 12:41 PM

HP Recommended

@Punya1407, Welcome to the HP Support Community!  

  

Thanks for reaching out about your query regarding your Bluetooth connection! 

We're thrilled to have the opportunity to assist you and provide a solution.  

  

I understand that your HP 15.6-inch Laptop PC 15-fd0000 is having issues with Bluetooth connectivity and the Bluetooth button is not working. Let's try a few troubleshooting steps to resolve this issue.

 

Check Bluetooth Status

  1. Press Windows + A to open Quick Settings and check if Bluetooth is enabled.
  2. If the Bluetooth toggle is missing, proceed to the next step.

Run the Bluetooth Troubleshooter

  1. Open Settings (Windows + I) > System > Troubleshoot > Other troubleshooters.
  2. Scroll down and select Bluetooth, then click Run the troubleshooter.
  3. Follow the on-screen instructions and check if the issue is resolved.

Update Bluetooth Drivers

  1. Right-click on the Start menu and select Device Manager.
  2. Expand Bluetooth, right-click on your Bluetooth driver, and select Update driver.
  3. Choose Search automatically for drivers.
  4. If an update is available, install it and restart your laptop.

Restart Bluetooth Services

  1. Press Windows + R, type services.msc, and hit Enter.
  2. Locate Bluetooth Support Service and Bluetooth User Support Service.
  3. Right-click each service and select Restart.
  4. Set their Startup Type to Automatic (Right-click > Properties > Set to Automatic).

Perform a Hard Reset

  1. Turn off your laptop.
  2. Disconnect the power adapter and remove any external devices.
  3. Press and hold the Power button for 15 seconds.
  4. Reconnect the power adapter and turn the laptop back on.

If the issue persists, please let us know if you've recently installed any updates or software changes. Also, share any error messages you see.

Looking forward to your response!  

  

Take care, and have an amazing day!  

  

Did we resolve the issue? If yes, Please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!  

  

Regards, 

ZOEY7886
I am an HP Employee

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