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Locked

‎03-08-2023 01:10 PM

HP Recommended
Product: Victus by HP 16.1 inch Gaming Laptop PC 16-e0000 (2V8Z7AV)
Operating System: Microsoft Windows 11

I tried to install an external bluetooth adapter so I could connect my playstation controller to it (I read online that I shouldn't use the internal bluetooth driver for that because it could cause a conflict). But The external bluetooth adapter didn't work so I removed it. Now my internal bluetooth isn't working anymore (kinda ironic because I tried to avoid that). I can't connect to my previously connected devices and I can't connect to any new ones either. I've tried trouble shooting option in Windows settings and I've tried installing the bluetooth driver from the HP website. Neither did anything to help so now I'm just really stressed because I just got this laptop and I've already ruined something I don't know how to fix.

I tried to get live support in the HP support assistent but I couldn't figure out how to get that. I hope someone can help me on here.

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