• ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Windows update impacting certain printer icons and names. Microsoft is working on a solution.
    Click here to learn more
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
We have new content about Hotkey issue, Click here to check it out!
Check out our WINDOWS 11 Support Center info about: OPTIMIZATION, KNOWN ISSUES, FAQs, VIDEOS AND MORE.
Locked

‎05-05-2020 03:44 PM

HP Recommended
Product: HP Spectre x360 Convertible 13t-aw100
Operating System: Microsoft Windows 10 (64-bit)

I bought a laptop HP Spectre x360 Convertible 13t-aw100 just a few months ago.

Bluetooth sometimes stops working:

- Bluetooth icon is not available in Windows Action Center (bottom right icon on the windows 10 screen)

- Bluetooth icon is also missing in Device Manager

I have tried all the troubleshooting available both from HP and Microsoft but cannot get Bluetooth to work again. The only solution so far is to reboot the computer, and then sometimes the Bluetooth icon is back and I can get it to work with Bluetooth headphones.

This is a really bad bug as it means almost every time I need to use Bluetooth I need to reboot the computer at least once.

Could you please help?

1 REPLY 1

‎05-05-2020 07:43 PM

HP Recommended

@RODAMON 

 

Please download and install the latet BT driver

 

           https://downloadcenter.intel.com/download/29460/Intel-Wireless-Bluetooth-for-Windows-10?product=1302...

 

Regards.

BH
***
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.




Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.