Showing results for 
Search instead for 
Did you mean: 
New member
1 0 0 0
Message 1 of 2
Flag Post

Bluetooth not working sometimes, Bluetooth icon not available in Device Manager screen

HP Recommended
HP Spectre x360 Convertible 13t-aw100
Microsoft Windows 10 (64-bit)

I bought a laptop HP Spectre x360 Convertible 13t-aw100 just a few months ago.

Bluetooth sometimes stops working:

- Bluetooth icon is not available in Windows Action Center (bottom right icon on the windows 10 screen)

- Bluetooth icon is also missing in Device Manager

I have tried all the troubleshooting available both from HP and Microsoft but cannot get Bluetooth to work again. The only solution so far is to reboot the computer, and then sometimes the Bluetooth icon is back and I can get it to work with Bluetooth headphones.

This is a really bad bug as it means almost every time I need to use Bluetooth I need to reboot the computer at least once.

Could you please help?

Level 19
Level 19
92,627 92,505 11,971 25,526
Message 2 of 2
Flag Post
HP Recommended



Please download and install the latet BT driver





**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem.

0 Kudos
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation