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- HP Community
- Notebooks
- Notebook Wireless and Networking
- Bluetooth not working

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05-19-2016 10:55 PM
Actions taken before posting:
- updated Bluetooth Driver via 3hp.com support
- several reboots
- disabled + enabled bluetooth hardware
- several doublechecks of correct functioning bluetooth devices next to laptop: both work and pair with eachother but not to my Pavilion
- checked compatibility bluetooth: it should be compatible as one generation lower/higher should always match, so I found on the internet ( 3.0 for both devices / 4.0 for my laptop )
Bluetooth on my laptop does not work because two devices (in paired or unpaired status) closely put next to my laptop won't be found as I search for devices via "Devices and Printers" + "Add a device". Bluetooth is enabled via "Pc Settings" + "Airplane mode" where you can toggle Bluetooth on/off.
Would you please support me and provide me of a tip of something I haven't tried yet? Thanks for reading my post.
Solved! Go to Solution.
Accepted Solutions
05-20-2016 12:14 AM
In Regedit ( via Windows + R button ) I set the value to 1 in the Bluetooth folder ( hkey current user / control panel / bluetooth - Notification Area Icon + rightmouseclick + Modify )
In Regedit (Win + R) I set the value from 6.3 to 6.2 ( hkey local machine / software / microsoft / windows NT / current version - Current version + rightmouseclick + Modify )
+ Restart
Result:
My laptop CAN find devices ( other laptop + mobile phone ) now but not the device I want it to find. Since it is technically working I suppose this thread could be closed as I can not be sure at this point that my Pavilion isn't working properly. All steps I took combined could definately be useful to others though.
05-20-2016 12:14 AM
In Regedit ( via Windows + R button ) I set the value to 1 in the Bluetooth folder ( hkey current user / control panel / bluetooth - Notification Area Icon + rightmouseclick + Modify )
In Regedit (Win + R) I set the value from 6.3 to 6.2 ( hkey local machine / software / microsoft / windows NT / current version - Current version + rightmouseclick + Modify )
+ Restart
Result:
My laptop CAN find devices ( other laptop + mobile phone ) now but not the device I want it to find. Since it is technically working I suppose this thread could be closed as I can not be sure at this point that my Pavilion isn't working properly. All steps I took combined could definately be useful to others though.