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‎07-05-2024 12:03 PM

HP Recommended
Product: HP Pavilion - 15-au620tx

Cannot switch on Bluetooth even after restarting my HP Pavillion 15 au620tx. Toggle switch for Bluetooth on/off is missing. Paired devices cannot be connected. When trying to pair new devices, it shows "Couldn't Connect". Please advice if some driver needs to be installed.

Category:
1 REPLY 1

‎07-07-2024 06:45 AM

HP Recommended

Hello ashishsinghSIN, go to Device Manager and uninstall the Bluetooth driver, then restart the laptop, then install the Bluetooth driver. I leave you the download link for the driver.

https://ftp.hp.com/pub/softpaq/sp98001-98500/sp98235.exe

Greetings.

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