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Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎09-13-2019 11:55 PM

HP Recommended
Product: HP Elitebook 8460p
Operating System: Microsoft Windows 10 (64-bit)

Hi

I have been using these two headsets for a while now but for some reason they are not connecting ok. I have disconnected and reconnected them, unpaired and re-paired them with laptop reboots in between - same issue. Error is just "driver error". I have checked the drivers and it comes back with drivers are up to date with software/firmware....

 

I have not changed any settings or installed any software for quite a while and the only "updates" I have done recently are just the standard Windows updates (not that we have any choice!)

 

The headsets pair and work fine on mobile phone and tablet....

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