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Krishna42
Level 1
7 5 0 0
Message 1 of 4
210
Flag Post

Bluetooth symbol is not showing in the settings and in device manager too, there is a error message

‎08-04-2020 03:59 AM

HP Recommended
Product: Product name: HP Pavilion 15 Notebook PC Product number: G6U22UA#ABA
Operating System: Microsoft Windows 8.1 (64-bit)

Screenshot (2).pngScreenshot (1).pngScreenshot (3).pngScreenshot (4).png

3 REPLIES 3
Paul_Tikkanen
Level 21
Level 21
143,612 67,176 22,543 34,644
Message 2 of 4
Flag Post

‎08-04-2020 07:28 AM - edited ‎08-04-2020 07:29 AM

HP Recommended

Hi:

 

The Realtek 8188EE wifi adapter is not a combination wifi/bluetooth adapter.

 

Your notebook does not come with built in bluetooth networking.

 

Below is the link to the product specs for your notebook, which also indicates that it does not come with built in bluetooth networking, or that feature would have been listed along with the 1x1 802.11b/g/n WLAN wireless connectivity specification.

 

https://support.hp.com/us-en/document/c04490904

 

If you have a USB Bluetooth adapter, you would have to get the driver from the manufacturer's website.

 

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Krishna42
Author
Level 1
7 5 0 0
Message 3 of 4
Flag Post

‎08-04-2020 10:18 PM

HP Recommended

Can you address me how to purchase the Bluetooth product from HP website!!!

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Paul_Tikkanen
Level 21
Level 21
143,612 67,176 22,543 34,644
Message 4 of 4
Flag Post

‎08-05-2020 07:07 AM

HP Recommended

Hi:

 

You can purchase an external USB bluetooth adapter from most electronics retailers.

 

I use this one for example...

 

https://www.amazon.com/Kinivo-USB-Bluetooth-4-0-Compatible/dp/B007Q45EF4#:~:text=%20Kinivo%20BTD-400...

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