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‎07-07-2024 09:30 PM

HP Recommended
Product: HP Envy x360 14 inch 2-in-1 Laptop PC 14-fa-0000 (8Z8P7AV)
Operating System: Microsoft Windows 11

I got on my laptop today, tried to connect my bluetooth earbuds and they wouldn't connect. I tried connecting them to my phone and they connected just fine. I then restarted my laptop (might have updated as well) and the toggleable bluetooth option was entirely gone. I've been trying various things I've read online for like an hour and a half to no avail, please help.

Product name : HP Envy x360 2-in-1 Laptop 14-fa0xxx

Product number : 9S1R4UA#ABA

toby
1 REPLY 1

‎07-07-2024 10:00 PM - edited ‎07-07-2024 10:01 PM

HP Recommended

Your system is here and you have MediaTek Bluetooth and WiFi drivers according to the software available.

 

Try installing  both of these

mediatek wifi 3.5.0.47 win11 mar 1, 2024

mediatek bluetooth 2.22.0.37 win11 Mar 1, 2024

 

Let me know what happens.

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