Bluetooth

[absofflabs]

my Bluetooth isn't working correctly anymore when i try and connect my phone it says connected for a few seconds then it says disconnected anyone know how to fix this when i try and run (fix Bluetooth) it says check Bluetooth radio status- NOT FIXED

[Raj_05]

Hi @absofflabs,

Welcome to HP Support Community.

Thank you for posting your query, I will be glad to help you.

To resolve the Bluetooth issue on your HP Laptop PC 15, here are several troubleshooting steps you can try.

Restart Bluetooth Services

• Press Windows + R, type services.msc, and press Enter.
• Scroll down to Bluetooth Support Service.
• Right-click and choose Restart. If the service isn’t running, right-click and choose Start.
• Set Startup type to Automatic by right-clicking the service, selecting Properties, and changing the setting.

Update/Reinstall Bluetooth Drivers

• Open Device Manager (Windows + X → Device Manager).
• Expand the Bluetooth section.
• Right-click your Bluetooth adapter and select Update driver.
• If updating doesn't work, uninstall the Bluetooth driver by right-clicking and selecting Uninstall.
• Restart your laptop, and Windows should automatically reinstall the Bluetooth driver.

Check for Windows Updates

• Go to Settings > Update & Security > Windows Update.
• Click Check for updates and install any available updates.

Run Bluetooth Troubleshooter

• Open Settings > Update & Security > Troubleshoot > Additional troubleshooters.
• Select Bluetooth, and click Run the troubleshooter.

Reset Bluetooth Configuration

• Press Windows + R, type devmgmt.msc, and press Enter.
• In Device Manager, expand Bluetooth.
• Right-click the Bluetooth adapter and choose Disable.
• Wait for a few seconds, then right-click again and select Enable.

[Raj_05]

Check Bluetooth Radio Status in BIOS

• Restart your laptop and press Esc or F10 to enter the BIOS.
• Ensure that Bluetooth is enabled in the System Configuration.

Try Pairing in Safe Mode

• Boot into Safe Mode (hold Shift while restarting and select Safe Mode with Networking).
• Try pairing the device in Safe Mode to rule out third-party software interference.

I hope this helps.

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

Alden4

HP Support