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HP Recommended

I am experiencing issues with the Bluetooth functionality on my HP Pavilion laptop, and I'm unsure whether it's a problem with how the HP Pavilion is designed or if I'm not configuring the settings correctly. When I use Bluetooth to connect to headsets and transmit audio from my phone to the PC, it works perfectly. However, I've tried multiple times to transfer images and audio files from my phone to the PC, and it simply doesn't work. I'm confused as to why this is happening, and I'm curious to know if others are encountering the same problem or if it's a characteristic of how the PC is designed.

1 REPLY 1
HP Recommended

Hi @Paul0151,

 

Welcome to the HP Support Community.

Thank you for posting your query, I will be glad to assist you.

 

I see that you are facing an issue with your Laptop.

 

Kindly refer to the steps on this link and let me know if that fixes the issue.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

I hope this helps.

Take care and have a great day ahead!

 

Irwin6

HP Support

Irfan_06-Moderator
I am an HP Employee

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.